Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Guest must contact the hotel directly to obtain pet policy document prior to arrival and must present signed pet policy at check-in. The policy allows for one dog less than 40lbs; dogs must be kept with guests at all times. A $75 non-refundable fee will apply.
Early Departure Policy
An early departure fee of 100% of the room rate plus tax applies to guests checking out prior to their date as confirmed at check-in. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
ID Requirement Policy
Guests must present valid photo identification at check-in.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The Westin Poinsett, Greenville
120 South Main Street.