Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
We are fully compliant with ADA. Our hotel features a flashing alarm for the hearing impaired, grab bars in the bath tub, and adjustable shower head height. Those in need of a wheelchair can find one at the guest services desk. Vehicle clearance in the self parking garage is 6' 3". Accessible spaces for high clearance vehicles are located in the valet parking drop off area. The accessible entrance to the hotel is located at the valet parking drop off area. Guests with disabilities may seek assistance from valet parking attendants as necessary.
We allow dogs up to 40 pounds inside the hotel.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Guests must be 21 years of age or older to purchase or consume alcohol. Valid identification is required. Guests are not permitted to bring alcohol into the hotel or remove alcohol from the hotel property.
Age Requirement Policy
Must be 18 years or older to reserve a guest room.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Early Arrival Policy
We are happy to allow guests to check-in prior to 11am if the room is available, but cannot guarantee early check-ins in advance.
Meeting Room Policy
The information on the meeting capacity chart reflects maximum capacities; however, the hotel uses 5-foot classroom tables, 72" round banquet tables and 6' x 30" conference style tables.
We do not allow parties in the guest rooms without prior knowledge or arrangements made with the hotel.
The hotel does not accept personal checks for payment. Check cashing services are not available.
Early Departure Policy
An early departure fee of one night's room and tax applies to guests departing prior to their scheduled departure date confirmed at check-in. Please check the terms of your reservation for specific conditions or exceptions.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Extra Bedding Policy
Rollaways are available for only certain room types. Rollaways cannot be added to rooms with two double beds due to fire codes.
In keeping with our Breathe Westin® initiative, The Westin Buckhead Atlanta is a 100% smoke free hotel. Guests who smoke in the hotel will be charged $200 to cover cleaning costs.
For third party credit card payments we ask that the third party request a credit card authorization form by e-mailing firstname.lastname@example.org and return the completed form at least three days prior to the guest’s arrival.
Gift Certificate Policy
To redeem a gift certificate, please contact the Rene' Eidson directly at (404) 365-6304.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
To ensure the safety of our guests, we allow no more than 15 people in our Junior Suite, 20 people in the Presidential Suite, and 15 people in the Governor's Suite. Functions must be terminated by 10pm. Outside food and beverage is not allowed. All food and/or beverages can be purchased through room service.
We allow no more than four guests in each room.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The Westin Buckhead Atlanta
3391 Peachtree Road, N.E..