All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Check Acceptance Policy
The hotel accepts cashier's, registered and traveler's checks upon check-in. No personal checks are accepted upon check-in; however, the hotel will accept personal checks up to 30 days prior to the arrival date.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
All guests must maintain a noise level that does not disturb other guests. If a noise complaint is reported, security will issue a warning to the offending guest's room. If the noise or disturbance continues after three warnings, all non-registered guests will be asked to vacate the hotel at management's discretion.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
No Pets Allowed.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Four Points by Sheraton French Quarter
541 Bourbon Street.