Check cashing services are available to guests who present valid identification. There is a limit of $100 per day.
Early Departure Policy
Guests who check out of the hotel prior to the scheduled departure date will be charged a penalty of one night’s room rate and tax.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Gift Certificate Acceptance Policy
Gift certificates can be redeemed by contacting the hotel reservation department directly. Gift certificates specific to other properties will not be accepted.
Dogs up to 40 pounds are allowed. Acceptance of any other pet is at the hotel’s discretion and must be discussed with the General Manager. Guests are required to sign a waiver form at check-in.
Extra Bedding Policy
A limited number of rollaway beds are available on request for a daily fee.
Direct billing requests must go through the hotel’s Accounting department.
Voucher Acceptance Policy
Vouchers are accepted based upon availability. Please contact in-house reservations for assistance with booking.
The Westin Copley Place, Boston is a 100% non-smoking hotel.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room and/or check in.
Tax Exempt Policy
Please contact the Hotel Financial Department directly for all tax exemption inquiries.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
The Westin Copley Place, Boston
10 Huntington Avenue.