Early arrival can be requested but not guaranteed. Early arrival is based on availability at the time of check-in.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Extra Bedding Policy
Rollaway beds are available for an additional fee. Rooms with one king bed can accommodate one rollaway bed. Rooms with two queen beds cannot accommodate a rollaway.
Late Checkout Policy
Late checkout can be requested but cannot be guaranteed. Late checkout is subject to availability on the day of departure. An additional fee will apply.
A valid credit card along with matching picture ID is required to check-in. Checks and cash are not accepted as payment.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation. A credit card must also be provided at check-on.
Gift Certificate Policy
For gift certificate reservations please contact hotel directly and ask for in-house reservations. Black out dates apply.
Check Cashing Policy
The hotel does not offer check cashing services.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 50% of their confirmed room rate plus tax. Please contact the hotel for further information.
Dogs and cats up to 40 pounds are allowed. There is a limit of one pet per room and pet rooms are restricted to the first floor. Additionally, Disney view rooms, suites and Club level rooms cannot accommodate pets.
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Please be advised the following fees for the Shuttle Bus:
Ages 0-2 - ride free
Ages 3-9 - 2.00 USD per day
Ages 10 and up - 5.00 USD per day
Please contact the hotel for further information.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Sheraton Park Hotel at the Anaheim Resort
1855 South Harbor Boulevard.