Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Early Arrival Policy
Standard check-in time is 3pm. If room is ready in advance, guest will be allowed to check-in early; however early check-in cannot be guaranteed.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
We welcome one pet per room 40 pounds and under. A non-refundable pet fee of 50 USD per stay applies. Proper medical certification indicating up-to-date vaccinations must be available upon request. A pet must be fully trained and properly restrained by its owner. A pet must be kept on a leash when on the hotel premises, unless inside a guest room. Pets are not permitted in the hotel’s public areas, such as the lobby, the fitness center, and all dining venues (this restriction does not apply to service animals). Guests are responsible for picking up after their pets in and around the hotel. All pets must be removed from a guest room during any housekeeping services; please call the front desk to arrange a convenient time.
Element Basalt - Aspen
499 Market Street.