The Westin Tokyo does not allow pets on the premises.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds may incur extra charges; cribs are included in the cost of the room.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Extra Bedding Policy
Rollaway beds are available in selected rooms upon request and for a nightly fee; however, guests who are paying an extra person charge will not be charged additionally for a rollaway. Cribs may be requested at no additional charge.
Alcoholic beverage service is restricted to those 20 years or older.
Early Departure Policy
Depending on the rate plan, an early departure fee may be imposed on guests departing prior to their scheduled departure date
Connecting Room Policy
Connecting rooms are available.
Early Arrival Policy
Early check-ins cannot be guaranteed but will be accommodated based on availability. To guarantee a check-in before 2pm, we recommend that you reserve your room for the previous night. A fee of up to 100% of your confirmed room rate may apply for arrivals before 2pm.
Late Checkout Policy
Checkout time is 12pm. Late checkout is subject to availability and the following fees:
From 12pm-3pm: 25% of room charge
From 3pm-6pm: 50% of room charge
After 6pm: 100% of room charge
Babysitting/Child Care Policy
The hotel does not make arrangements for babysitting/child care. Our Concierge will gladly assist in locating local child care facilities.
Age Requirement Policy
Guests under the age of 20 must be accompanied by an adult.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Hotel does offer a waitlist. Contact hotel directly.
Our hotel features smoking and non-smoking guest rooms and floors. Though smoking is permitted in our bars and in designated sections of some of our restaurants, other public areas of the hotel are smoke-free.
Foreign visitors must present a passport upon check-in.
The Westin Tokyo
(81)(3) 5423 7000