Guests must be 21 years or older with photo identification to reserve a room.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Connecting Room Policy
The hotel has a limited number of connecting rooms. Connecting rooms have one King Suite that connect to a Double/Double Suite. The rooms must be booked separately. Please call prior to arrival to confirm if connecting rooms are available.
All guest rooms and public spaces are 100% non-smoking. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy. Please contact the hotel for further information.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly and ask for the Front Office Manager. Gift certificate reservations must be made before the arrival date.
Hotel does not offer a waitlist.
Extra Bedding Policy
Cribs are complimentary. A maximum of one crib per room is allowed. Rollaway beds are not available.
Only dogs are allowed. Up to two dogs, each weighing 50 pounds or less, are allowed per room at no charge. A guest must sign a waiver at check-in before a dog is allowed in a guest room. A guest who does not register a dog will be charged a one-time, non-refundable fee of 250 USD. The hotel reserves the right to charge a guest’s credit card if additional cleaning or repairs are needed.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Check Cashing Policy
Check cashing service is only available to SPG Gold or Platinum members who present a valid, major credit card and photo identification. There is a limit of 200 USD per stay.
Early Departure Policy
An early departure fee of 50 USD will be imposed on guests departing prior to their scheduled departure date. Please contact the hotel for further information.
The hotel is compliant with ADA. ADA compliant suites are available. For more information, please contact the hotel directly.
Sheraton Suites Country Club Plaza
770 W 47th Street.