Feel free to sleep in—check-out time isn’t until 12 noon. Looking to stick around a bit longer? Let us know and we’ll try to keep the room available for you. There’s no guarantee, but if we need you to clear the room, we can always stash your suitcase somewhere else until you’re ready to go.
Credit Card Policy
Plastic is king here! A credit card is required at check-in. The cardholder's name should match the name on the room reservation, and the card's credit limit needs to cover all room, tax, and incidental charges. Once you check-out, we're happy to accept cash for payment (and of course we'll release your credit card authorization).
Debit and credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Our splash pool offers family fun from morning to night! But please be careful—there's no lifeguard on duty. For that reason, kids can't splash around alone. All children under 18 years of age must always be accompanied by an adult. Also, please don't bring any glass into the pool area - plastic only! Safety first!
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Animals are family, too! That’s why the Aloft Tulsa Downtown welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
* If your dog weighs more than 40 pounds, please contact the hotel directly to discuss a waiver.
Check Acceptance Policy
Sorry, it’s nothing personal—but we don’t accept personal checks for payment.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Early Arrival Policy
Early check-in is subject to availability upon arrival.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Guests with special needs will feel right at home! We’re fully compliant with ADA regulations, including offering guest rooms with accessible features.
In the state of Oklahoma, alcohol is for adults-only—so we only serve and sell to guests 21 and over. (Remember your ID!) We only allow outside alcohol in the private area of your room - so if we see you with it in our public space, you'll be asked to throw it out or go to your room.
Aaahhh…breathe easy! We're a 100% smoke-free environment including all guest rooms and public spaces. There will be a $250 cleaning fee for any room that has been smoked in.
Extra Bedding Policy
Many of our Aloft rooms offer two queen-size beds, so be sure to ask if that's what you need. And we're always eager to accommodate your little ones. Baby cribs (measuring 40 x 43 x 2 inches) and child-size air mattresses (thanks to our camp Aloft program) are available at no extra charge. A maximum of one camp aloft bed can be accommodated in any room.
Parties in guest rooms are not allowed. We ask that non-registered guest curtail their visits by 11pm to ensure quiet for all of our guests. If you are interested in hosting a party, please contact our Sales Department at (1)(918) 947-8202. Pool and Fitness Center privileges are for registered guests only. Noise is expected to be kept at a minimum at all times. If a noise complaint is reported, security will issue a warning to the offending guest's room. If the noise or disturbance continues after first warning, guests will be asked to vacate the hotel at management's discretion.
Age Requirement Policy
Kids are always welcome—as long as there are adults around too! At least one occupant of each Aloft room must be 21 years or older. Be sure to bring ID in case we need to confirm.
Aloft Tulsa Downtown
200 Civic Center.