There is a mandatory 10 USD per night facility fee. The facility fee includes: one bottled of water, local and 800 phone calls, overnight self-parking and daily newspaper Monday through Friday. Please contact the hotel for further information.
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Purchase Order Acceptance Policy
Purchase orders are not accepted.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Gift Certificate Policy
A variety of gift certificates are available: overnight stay w/breakfast, overnight stay w/dinner credit of $100 w/breakfast, we offer monetary value certificates. Please call hotel and ask for the sales department. (630) 773-4000 ext.1278.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Please contact the hotel directly for waitlist availability.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Dogs weighing 40 pounds or less are permitted. At the time of check-in, guests must notify the Front Desk of the pet and must sign a pet friendly waiver. If there are any disturbances and the owner is not able to be contacted, a penalty will be imposed. Guests are responsible for any damages and cleaning required. Dogs are not permitted in food and beverage areas. Available amenities include The Heavenly® Dog Bed, food and water bowls with floor mat, dog in room sign and Heavenly Dog Bed welcome kit.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Check Cashing Policy
Check cashing services are available to guests who present a valid, major credit card (photo identification). There is a limit of $50 per day.
The Westin Chicago Northwest
400 Park Blvd..