Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Pets are not allowed. Only service animals are permitted. Damage to guest rooms by service animals will result in a cleaning fee of 250 USD.
Connecting Room Policy
Connecting rooms are available upon request, subject to availability and cannot be guaranteed. Requests for connecting rooms should be made at the time of the reservation.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve and check-in to a room.
Parties in guest rooms are not allowed. We ask that non-registered guests curtail their visits by 10pm to ensure quiet for all of our guests. If you are interested in hosting a party or entertaining during your stay, please contact our Catering and Sales Department. Pool and fitness center privileges are for registered guests only. If a noise complaint is reported, security will issue a warning to the offending guest's room. If a second report is filed, guests will be asked to vacate the property at managements discretion.
All guaranteed reservations must be secured with a valid debit or credit card.
A valid credit card and matching photo ID are required at check-in for payment of the room, tax, and incidentals. Credit card authorization forms are not accepted.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Gift Certificate Policy
Gift certificates must be redeemed through the property via the Executive Assistant or Revenue Manager at least 72 hours in advance of arrival.
All guest rooms and public spaces are 100% non-smoking. A cleaning fee will be charged to any guest who violates the smoking policy.
Extra Bedding Policy
Rollaway beds are available for 20 USD per day and may be placed in rooms with king size beds or suites. Rollaway beds are not permitted in rooms with two double beds.
Early Departure Policy
Pre-paid reservations will not be refunded. Should you need to depart the hotel earlier than the original departure date, please notify the hotel with 48 hours. Otherwise, a 50 USD early departure fee will be incurred.
The Westshore Grand, A Tribute Portfolio Hotel, Tampa
4860 West Kennedy Boulevard.