Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Early Departure Policy
An early departure fee of one night's room rate plus taxes will apply to guests checking out prior to their departure date confirmed at check-in. Please contact the hotel for further information.
No personal checks or money orders are accepted.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.
Connecting Room Policy
Connecting rooms are offered based upon availability. Please contact the hotel for further information.
Dogs up to 60 pounds are allowed.
Age Requirement Policy
Guests must be 18 years or older with valid photo identification to reserve a room and check-in.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Early Arrival Policy
Check-in time is 3pm. We are pleased to offer complimentary early check-in, subject to availability upon arrival. Please contact the hotel for further information.
A valid credit card is required at check-in for payment of the room, tax and incidentals. For payment arrangements by a third party credit card, please contact the hotel directly at least prior to arrival.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Sheraton LaGuardia East Hotel
135-20 39th Avenue.