Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Extra Bedding Policy
Children 14 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges. In addition, Family Rooms are availalbe accommodating 2 adults and 2 children.
The hotel is 100% non-smoking.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Early Departure Policy
Please be advised that early departures will be charged the full amount of the stay.
Kids Club and Animation Activities
During the months of April and October there is a special schedule for our Kids Club and animation activities (weather permitting). Please contact the hotel for more information
Sheraton Rhodes Resort is committed to actively participating in the continuous improvement and protection of the environment for our guests, colleagues and the community.
Energy Efficiency, Conservation and Management
Lighting, computers, and equipment in all areas are turned off when not in use
High efficiency lighting in all guestrooms, lobby & reception
Energy master switch in all guestrooms
Water Conservation and Management of Freshwater Resources
Make a Green Choice- Guests have the option to reuse linens or decline housekeeping service to assist our water conservation efforts
Toilets and faucets taps are low flow
Environmentally Sensitive Purchasing
The company avoids the purchase of any paint that contains heavy metals or toxic organic substances.
The Bliss soaps are 100% biodegradable and the packaging is recyclable
All other Sheraton packaged plastic items in the Food & Beverage, Housekeeping department and general amenities are 100% recycled material
The company only utilizes insecticides, fertilizers, and biocides allowed by a recognized Organic Program, Organic Materials Review Institute (OMRI), or its local/regional equivalent for use in a garden or landscaping
Respecting and implementing the Starwood ethics code
Sustaining local associations
Taking part in a partnership between Starwood and Unicef, promoting the Checkout for Children program, giving guest the opportunity to donate 1 euro to Unicef at check out
Banquets and Meetings - link
Local food products are offered
Paperless sales tools such as electronic menus, proposals and bills are used to cut down on paper usage
Newspapers are provided complimentary in the lobby, reducing the impact when delivered to every guestroom.
LCD energy efficient digital meeting signage
Sustainable green and clutter-free meeting options
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Connecting Room Policy
Connecting rooms are available upon request. Please contact the hotel directly to make arrangements.
Pets are not allowed.
Family Plan Policy
Room rates include the accommodation of children (14 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Sheraton Rhodes Resort