Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Hotel does not accept personal traveler's checks for payment.
Check cashing services are available to guests with an American Express Card, there is a limit of $50 per day.
All guest rooms and public spaces are now 100% smoke free. A $200 cleaning fee will be charged to any guest if evidence of smoking is found in their room. Please contact the hotel for further information.
Age Requirement Policy
Guests must be 19 years or older with photo identification to reserve a room. Individuals under 19 years must be accompanied by a parent or guardian.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
All third party billing reservations must be made with in-house reservations to process payment. The hotel will not accept third party billing requests within 72 hours of arrival.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Early Departure Policy
If a guest is requires an early departure, it is recommended this be confirmed upon check-in to provide an opportunity for management to evaluate the circumstances. All non-refundable rate plans will not be allowed to checkout early without incurring a full penalty. Refundable rate policies may incur a fee of 50% minimum of the room and taxes for the remainder of the stay depending on circumstances.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Pets are allowed. Dogs must be leashed at all times in the hotel’s common areas. Dogs are prohibited from all food and drink venues and grassy areas. Dogs are also prohibited from the lobbies, except during check-in or checkout and while entering an elevator.
Alcoholic beverage service is restricted to those 19 years or older (with valid identification).
Extra Bedding Policy
Rollaway beds are available upon request for a fee. Guest rooms with double beds cannot accommodate an extra bed due to fire regulations.
Cribs are provided upon request at no charge. The hotel does not provide blankets, bumpers, or pillows for cribs.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.
Early Arrival Policy
Early arrivals are subject to availability and charges may apply. To guarantee early arrival, the room must be reserved for the night prior.