All guest rooms and public area are 100% non smoking. A $200 cleaning fee will be charged to any guest who violates this smoking policy.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Check Cashing Policy
Check cashing services are available to guests who present valid major credit card. There is a limit of $50 per day.
Age Requirement Policy
Guests must be 21 years of age to check-in. Children must always be accompanied by an adult.
Pets with a maximum weight of 50 pounds are allowed and are complimentary. Guests must inform the hotel when bringing dog and sign a waiver at check-in. The dog's name, breed and weight must be provided. The hotel reserves the right to charge for extra cleaning or damage if necessary.
Early Departure Policy
In the case of early departure, there will be a fee equal to 50% of the room rate plus tax.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Sheraton Suites Columbus
201 Hutchinson Avenue.