Guests must be 18 years or older with photo identification and valid credit card to reserve a room.
Early Departure Policy
The hotel must be notified by 12 noon 24 hours prior to departure or a fee of one night's room rate plus taxes will apply.
All guest rooms are 100% non-smoking. A 300 USD cleaning fee will be charged to any guest who violates the smoking policy. Smoking is only allowed in designated areas.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Family Plan Policy
Room rates include the accommodation of children (16 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Personal checks and company checks are not accepted.
We are happy to accommodate one dog weighing up to 30 pounds per room. A cleaning fee of 25 USD per day applies. Please note that dogs must be on a leash or in a carrier while in public areas and cannot be left unattended in guest rooms.
Sheraton Mesa Hotel at Wrigleyville West
860 North Riverview.