Requests for connecting rooms are subject to availability. Please contact the hotel directly after making your reservations to request connecting rooms.
Age Requirement Policy
Guests must be 18 years or older with valid identification to register for a room. Documents for a parent or guardian waiving liability and permitting those under 18 to register for a room are not accepted.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
The hotel is compliant with ADA. ADA compliant guest rooms are available. Items include TDD equipment and a wheelchair free of charge. Please contact the hotel directly to request these services.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Credit Card Policy
Our hotel requires the use of Reservation Connection Authorization forms. Please contact hotel for more information.
Cats and dogs up to 30 pounds are allowed. Guests are responsible for their pet's behavior, actions, and consequences and must sign a waiver at check-in. No other pets are permitted
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.
A non-guest wishing to pay for a guest's expenses must submit our electronic Credit Card Authorization Form. Please contact the front desk or accounting team for a secure link to this form.
Children under 14 years must be supervised by an adult at all times. Running and diving are not permitted.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Sheraton Hartford Hotel at Bradley Airport
1 Bradley International Airport.