All guests must maintain a noise level that does not disturb other guests. If a noise complaint is reported, staff will issue a warning to the offending guest's room. If the noise or disturbance continues, guest may be asked to vacate the hotel.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and public spaces are 100% non-smoking. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy. Smoking is not permitted within 25 feet of any hotel entrance.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Check Cashing Policy
Check cashing services are not available.
Pets are not allowed.
Extra Bedding Policy
Rollaway beds are not allowed in rooms with two double beds. One rollaway bed is permitted in king bedded rooms.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Connecting Room Policy
Connecting room types are king-king or double-double. Connecting rooms are located on every floor. There are 40 connecting rooms. Connecting rooms can be requested but not guaranteed.
Credit card used for pre-paid reservations must be presented at check-in. This is for the cardholder's protection. If cardholder is not present, full payment will be taken on presented card, and the pre-payment will be credited back. Additional authorizations for incidental charges can be processed on a separate card.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Four Points by Sheraton Kansas City Airport
11832 NW Plaza Circle.