Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve and check-in to a room.
Late Checkout Policy
A late checkout may be requested on your day of departure. Please contact the front desk for availability and fees.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Early Departure Policy
Please confirm the appropriate departure date upon arrival. In the event that a departure is required earlier than scheduled, and the reservation did not require full prepayment in advance, an early departure fee of one night's room and tax will be assessed. If the reservation required full prepayment, there will be no refunds given.
Tax Exempt Policy
Tax exempt forms must be completely filled out and received by the Front Office prior to arrival. Please contact the hotel for further information.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Connecting Room Policy
Connecting rooms are available, subject to availability, and must be requested at the time reservation is made.
Early Arrival Policy
Early arrivals will be accommodated, based on availability. In the event that a room is not available at the time of arrival, we will arrange for luggage to be stowed, vehicle to be parked, and will obtain contact information to alert when the room becomes available. Guests may utilize all services of the hotel in the meantime.
All guest rooms and public spaces are 100% non-smoking. A cleaning fee will be charged to any guest who violates the smoking policy.
All guests must present a form of ID upon arrival. All names of occupants of guest rooms should be provided to the Front Desk upon arrival and listed in the hotel's guest registration system.
Noelle is happy to be a home away from home for pets traveling to Nashville with their owners. Pets are welcome at no additional fee. Pets are allowed to access the hotel and designated facilities accompanied by their owner, while on a leash. Pets in the public areas and facilities must not be intrusive nor cause a disturbance to other guests. Hotel staff, including housekeeping team members, will be notified that the room has a pet inside, and will offer full service when pet is crated or is absent from the room.
Noelle, Nashville, a Tribute Portfolio Hotel
200 4th Avenue North.