A maximum of 2 dogs are allowed per room. Each dog must weigh less than 50 pounds. A pet fee of 40 USD per pet, per week will be included in the hotel bill. A spacious grassy dog walk is located on the south end of the hotel.
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Parties in guest rooms or pool area are not allowed. We ask that non-registered guests curtail their visits by 11pm to ensure quiet for all our guests. Pool and fitness center privileges are for registered guests only. Noise is expected to be kept to a minimum at all times. If you are interested in hosting a party or entertaining during your stay, please contact our Sales Department.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The hotel does not offer check cashing services.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Alcoholic beverage service is available in accordance with the State of Michigan and Kalamazoo County ordinances.
Four Points by Sheraton Kalamazoo
3600 East Cork Street Court.