Connecting rooms are available by request only, but cannot be guaranteed. For further information, please contact the hotel directly.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Early Arrival Policy
Early check-in based upon availability.
Foreign guests must present a valid passport at check-in.
ID Requirement Policy
The minimum age to check-in is 18 years old and a valid passport is required. For corporate rates and government employees, ID is required.
Late Checkout Policy
50% of the daily rate will be charged for late checkouts.
The maximum occupancy for all room types is two adults and two children, 12 years and under.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Hotel features ramps, access for wheelchairs and three disability accessible guestrooms. Disability accessible guestrooms may be requested and are based on availability.
Check Cashing Policy
The hotel does not offer check cashing services.
Guest can prepay with credit card (authorization form, copy of the credit card and ID of the credit card holder is required) or wire transfer. Information regarding wire transfer can be requested by emailing email@example.com.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Sheraton Grand Panama
Vía Israel y Calle 77.
(507)(3) 05 5100