Guests are welcome to wear their beach attire in the pool area; however, guests should dress more appropriately throughout the hotel. For men, this means long pants, closed shoes, and collared shirts. Women are encouraged to wear trousers, skirts, or dresses.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Late Checkout Policy
The hotel is pleased to accommodate late checkouts upon request, based upon availability. In the case of late checkout between 2pm and 6pm, a day-use fee of 50% of the room rate will apply. For late checkouts after 6pm, a fee equal to 100% of the room rate will apply.
We regret that pets are not allowed.
Connecting Room Policy
Connecting rooms and suites are available upon request. Please email email@example.com for more information or to make reservations.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
The credit card holder must be present in order for the hotel to accept their credit card as a form of payment.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
While smoking rooms are available upon request, please note that shisha and boukhor are not allowed in guest rooms at any time.
Early Departure Policy
We are pleased to accommodate early departures upon request. An early departure fee may be applied to guests departing prior to their scheduled departure date.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
The hotel features disability accessible guest rooms with safety bars and roll-in showers. Please contact the hotel directly at firstname.lastname@example.org to reserve an accessible room.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds may incur extra charges; cribs are included in the cost of the room.
Extra Bedding Policy
We are pleased to offer extra beds in select rooms for a nightly fee. Additionally, complimentary cribs are available for children up to five years of age. Please note, Superior King Rooms cannot accommodate additional beds.
All non-local residents must present a passport that is valid for at least 6 months after the date of entry into the United Arab Emirates.
Prior to traveling, please check with the nearest Embassy of United Arab Emirates to ensure that you are compliant with entry rules and procedures.
Non-compliant guests may not be allowed to enter the country. The hotel is not responsible for any failure to comply with this Visa/Passport Policy.
For security purposes, non-UAE residents must present a passport upon check-in. UAE residents may present either a passport or Emirates ID.
Credit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution. The hotel is not responsible for any resulting fees or charges.
Early Arrival Policy
While we are unable to guarantee early check-in, we will do our best to accommodate requests based on availability. For check-in before 7am, we request that guests reserve the previous night.
The St. Regis Dubai
Al Habtoor City.
United Arab Emirates
(971)(4) 435 5555