All guest rooms are 100% non-smoking. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Purchase Order Acceptance Policy
Purchase orders are accepted from clients that have set up direct billing and have established credit with the hotel.
Connecting Room Policy
Connecting rooms are available upon request and cannot be guaranteed in advance. All efforts will be made to accommodate connecting room requests, subject to availability at check-in. Families are encouraged to reserve a 2 bedroom suite in order to guarantee appropriate accommodations.
All connecting rooms have two queen beds.
Late Checkout Policy
Late checkout is granted based on availability.
Tax Exempt Policy
Guests requesting tax exemption must submit a completed and signed tax-exempt form to the hotel at check-in. Tax exemptions are permitted only for official business stays of guests from a tax-exempt organization.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Pets up to 30 pounds are allowed for a 50 USD fee. Pets are only permitted on pet friendly floors and in designated pet friendly rooms.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Exchange Rate Policy
The hotel does not accept or exchange foreign currency. All charges are made in US dollars.
As a courtesy to all guests, quiet hours are from 10pm to 9am. During this time, please minimize any activity that could disturb other guests.
The hotel is not responsible for loss, damage, or theft to vehicles parked at the hotel's parking facility.
The hotel only accepts checks as an advance payment or deposit. Checks must be received at least two weeks prior to arrival.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Early Departure Policy
An early departure may be granted if a reservation does not require a minimum length of stay. In this case, an early departure fee of one night’s room rate plus tax will be charged to a guest who checks out prior to the departure date confirmed at check-in.
If a guest departs prior to a required length of stay, all anticipated costs will be charged.
The hotel must be advised before checkout to avoid additional charges.
Early Arrival Policy
Early arrival may be requested at the time of reservation but can not be guaranteed. Requests will be accommodated on a case by case basis, subject to availability at check-in.
The Wick, Hudson, a Tribute Portfolio Hotel
41 Cross Street.