Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room
According to the UAE law, non-UAE residents must present a passport upon check-in. UAE residents may present either a passport or Emirates ID.
Late Checkout Policy
The hotel is pleased to accommodate late checkouts upon request, based upon availability. In the case of late checkout between 2pm and 6pm, a day-use fee of 50% of the room rate will apply. For late checkouts after 6pm, a fee equal to 100% of the room rate will apply.
The hotel features disability accessible guest rooms with safety bars and roll-in showers. Please contact the hotel directly to reserve an accessible room.
The credit card holder must be present in order for the hotel to accept their credit card as a form of payment.
We regret that pets are not allowed.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Beach attire is allowed in the pool area, however, guests should dress more appropriately throughout the hotel.
Early Departure Policy
We are pleased to accommodate early departures upon request. An early departure fee may be applied to guests departing prior to their scheduled departure date.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Arrival Policy
While we are unable to guarantee early check-in, we will do our best to accommodate requests based on availability.
All non-local residents must present a passport that is valid for at least 6 months after the date of entry into the United Arab Emirates.
Prior to traveling, please check with the nearest Embassy of United Arab Emirates to ensure that you are compliant with entry rules and procedures.
Non-compliant guests may not be allowed to enter the country. The hotel is not responsible for any failure to comply with this Visa/Passport Policy.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Smoking rooms are available upon request. Shisha and bukhoor (Arabian incense) are not allowed in accommodations at any time.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds may incur extra charges; cribs are included in the cost of the room.
Extra Bedding Policy
We are pleased to offer extra beds in select room types/suites for a nightly fee. Additionally, complimentary cribs are available for children up to five years of age.
The Westin Dubai Al Habtoor City
Al Habtoor City, Sheikh Zayed Road.
United Arab Emirates
(971)(4) 437 3333