We offer a limited selection of pet-friendly guest rooms, and guests are welcome to bring a dog weighing up to 40 pounds. No other pets are permitted. A 100 USD nonrefundable fee for dogs will be collected upon check-in. We are happy to provide a Heavenly® Dog Bed, a pet welcome kit, and food bowls with a mat. Room assignments are subject to floors designated as pet-friendly. Not all room types can accommodate a pet. Pets may not be left unattended in a guest room. Dogs (excluding service dogs) are not allowed in any food and beverage outlets (including the pool area, tennis courts, and golf course).
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Our Junior, Governor, Presidential, Hospitality and Champions suites are sold through the resort directly. Please direct inquiries to In-House Reservations at (912) 201-2227.
Age Requirement Policy
Guests must be 18 years or older with valid photo identification to reserve a room or check in.
Resort Charge Policy
Every guest room is charged a nightly resort fee of 28.25 USD, inclusive of tax. This fee is subject to change and includes:
Access to facilities and amenities at The Club at Savannah Harbor:
Driving range and putting green, with complimentary usage of clubs
Complimentary twilight golf (15 USD cart fee)
Har-Tru Tennis Courts, with complimentary equipment
WestinWORKOUT® Fitness Studio
Steam room, sauna, and sanctuary in the Heavenly Spa by Westin™
Enhanced in-room wireless High Speed Internet Access
Local and toll-free phone calls
In-room Starbucks® coffee
Daily fitness activity
Daily resort activity
Refreshments from 3pm to 4pm in the lobby
S’mores at dusk nightly
Shuttle service around the resort and to downtown Savannah
Bicycle rental for usage around the island
Keycard access to the pool and beach of The Westin Hilton Head Island Resort & Spa
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly at (1)(912) 201-2048.
Facility Use Policy
Our spa is a non-smoking environment. Guests must be at least 16 years of age. Any guests under age 16 must be accompanied by a parent. Cellular phone and pager use is prohibited within the spa premises. We request that all valuables are stored in your locker provided for you at the time of your service. We are not responsible for lost, stolen, or misplaced items.
The resort offers 13 guest rooms that are fully compliant with the Americans with Disabilities Act. Five of our guest rooms meet all local municipal building code requirements for disability-access, as well as Access Canada's level 2 requirements. Please contact the resort for further information.
We are a smoke-free resort. All guest rooms, suites, and public spaces inside the resort buildings are 100% smoke-free. Under the Breathe Westin™ program, registered guests who smoke in a guest room or suite are liable for an additional fee of $250 USD in order that the room can be sufficiently cleaned and readied for the next guest.
Alcoholic beverage service is restricted to those 21 years and older, with valid identification.
Tax Exempt Policy
Sales to the federal government are exempt from Georgia sales and use tax (state and local) when a government-issued purchase order is used to place the order. A properly completed Certificate of Exemption (form ST-5) is provided to the dealer by the purchaser and payment for the purchase is made by appropriated government funds, i.e. a centrally-billed credit card or government issued check. See O.C.G.A. § 48-8-3(1).
State of Georgia employees and employees of cities and counties located in Georgia must provide a properly completed ST-5 and make payment by way of government issued check, government issued credit card, or p-card. Generally, nonprofit organizations, 501-C-3 or otherwise, are not exempt in Georgia.
Early Departure Policy
An early departure fee, equal to one night's room and tax, applies to guests checking out prior to their departure date as confirmed at check-in.
Connecting Room Policy
The resort has a limited number of connecting rooms. Please request connecting rooms at the time of your reservation to ensure availability. The resort will attempt to fulfill requests based upon availability.
All guests checking into the resort are required to show valid, government-issued, photo identification as well as a credit card for payment.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
The Westin Savannah Harbor Golf Resort & Spa
1 Resort Drive.