Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult.
Age Requirement Policy
Kids are always welcome—as long as there are adults around too! At least one occupant of each Aloft room must be 21 years or older. Be sure to bring ID in case we need to confirm.
Animals are family, too! That’s why Aloft welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
We are happy to accept valid credit cards and checks, with the proper form of identification. The hotel does not accept cash as a method of payment.
For third-party pre-payment charges we accept credit card authorization forms by fax or email. Full credit card information, including security code, is required at the time of reservation. Please contact the hotel for further information.
Connecting Room Policy
Traveling together with family or friends? Many of our Aloft rooms can be connected—usually a king room with a double queen. Make sure to ask when you reserve or check in and we'll do our best to set you up, as availability permits.
Guests with special needs will feel right at home! We’re fully compliant with ADA regulations, including offering guest rooms with accessible features. For TDD equipment or wheelchair needs, please contact the front office or concierge directly.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
We ask that our guests respect each other by refraining from loud noises or disturbances. We reserve the right to evict any guest not adhering to this policy without a refund.
Aaahhh…breathe easy! We're a 100% smoke-free environment. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy.
In the state of Indiana, alcohol is for adults-only—so we only serve and sell to guests 21 and over. (Remember your ID!)
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly. Gift certificates must be presented at check-in.
Late Checkout Policy
Feel free to sleep in—check-out time isn’t until 12 noon. Looking to stay a bit longer? Let us know and we’ll try to keep the room available for you for a fee. The rate varies, depending on the time of the requested late checkout. For late checkouts, a 75 USD fee applies. There’s no guarantee, but if we need you to clear the room, we can always stash your suitcase somewhere else until you’re ready to go.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Hotel does not offer a waitlist.
Aloft South Bend
111 N Main Street.