Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Package Handling Policy
Front desk will accept packages for arriving or in-house guests. Please contact the front desk for information on shipping packages.
Age Requirement Policy
Guests must be 21 years or older to check in.
Early Departure Policy
Please be advised that a fee of one night's room rate plus taxes will apply to all early departures. Prepaid, non-refundable reservations will be charged the remaining amount of the original reservations.
Meeting Room Policy
No outside food or beverages are allowed. For additional information please contact the sales department.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification). Outside alcohol is not permitted in public spaces, including the pool.
All guest rooms and public spaces are 100% non-smoking. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy. Additionally, guests who violate this policy may be asked to leave the hotel without a refund.
Quiet hours are from 10pm until 7am. Guests causing disturbances may be asked to leave the property without a refund.
Pets are not allowed.
No personal checks are accepted.
Connecting Room Policy
A limited number of connecting rooms are available. Please contact the hotel directly should a connecting room be desired.
Late Checkout Policy
Standard checkout time is 12 noon. A late checkout may be requested, but cannot be guaranteed and is subject to availability and additional fees. For checkouts after 2pm, a fee of 50% of the daily room rate will apply. For checkouts after 4pm, a fee of one night will apply.
For security purposes, valid photo identification is required at check-in.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
No outside food and beverages. Proper attire is required in both the lobby lounge and restaurant. Guests must be 21 or older to sit at the bar. Maximum of two drink per ID. No firearms are permitted in the lobby lounge or restaurant. Management reserves the right to refuse service to anyone.
Children under 16 must be accompanied by an adult in the pool area. No food or beverages are permitted in the pool area.
Early Arrival Policy
While we are unable to guarantee early check-in, we will do our best to accommodate requests based on availability. Please contact the hotel directly to inquire about the availability.
Four Points by Sheraton Milwaukee Airport
5311 South Howell Avenue.