The Sheraton Salt Lake City Hotel accepts credit card authorization forms that are properly completed. Please contact the hotel for a credit card authorization letter to be complete.
Connecting Room Policy
Connecting rooms are available based upon availability and cannot be guaranteed. Connecting rooms are located in the Courtyard wing only. Connecting rooms are not available in the tower rooms. Please contact the hotel for further information.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
All guest rooms and public spaces are 100% non-smoking. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy.
Hotel allows dogs to accompany guests in their guestrooms, in accordance with local health codes free of charge. Without additional fees, dogs will be provided with a Dog Bed if desired, along with a Pet Welcome Pack that provides information and supplies that are useful to a guest traveling with a dog (based upon availability and request).
The hotel reserves the right to charge the guest's credit card for additional cleaning and excessive damage caused by the dog. Guests will need to sign a pet waiver upon check-in.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Check Cashing Policy
Check cashing services are available to registered Platinum Starwood Preferred Guests who present valid identification. There is a limit of $50 per day with a limit of $200 per stay.
Alcoholic beverage service is restricted to those 21 years or older with valid government issued identification. Consumption of alcoholic beverages is also restricted to designated areas within the hotel.
Sheraton Salt Lake City Hotel
150 West 500 South.
Salt Lake City,