The hotel is pleased to offer connecting rooms, subject to availability and assigned upon check-in. Please contact the hotel prior to arrival to request accommodations.
Extra Bedding Policy
A rollaway bed can be provided at no charge. The fee for an additional guest in a room is $15 per night.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or a government issued proof of age card.
The hotel is compliant with ADA. ADA compliant guest rooms are available upon request.
Late Checkout Policy
A late checkout fee of $50 applies to checkouts between 1pm and 4pm. After 4pm a fee of one night’s room rate plus tax applies. Please contact the hotel for further information
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
The hotel welcomes dogs up to 40 pounds. No other pets are permitted. The hotel can provide a Heavenly® Dog Bed at no charge, along with a welcome kit that provides information and supplies. Dogs should not be left unattended at any time, must be kept on a leash or in a carrier in public areas, and are not permitted in food, drink, or pool areas. The hotel reserves the right to charge for additional cleaning or damage caused by a dog.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.
Gift Certificate Policy
Gift Certificate acceptace is subject to availability. All gift certificate reservations must be made by contacting the hotel directly at WestinLAXgm@westin.com. Gift certificate reservaitons cannot be made online or through Starwood Central Reservations.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
In addition to the credit card requirement for all reservations, a valid credit card must be presented at check-in. An additional authorization of $50 per day for incidental charges will be held on a credit or debit card until checkout. Cash will not be accepted as a sole method of payment at check-in; however, guests may choose to pay with cash upon checkout.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
The Westin Los Angeles Airport
5400 West Century Boulevard.