Pets are not allowed. Only service animals are allowed. No other pets are permitted.
Connecting Room Policy
Connecting rooms cannot be guaranteed in advance and are subject to availability based on room type.
Credit Card Policy
In addition to the credit card requirement for reservations, a valid credit or debit card must be presented at check-in, even if a guest wishes to pay with cash at check-in or checkout.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Early Arrival Policy
Regular check-in time is 3pm. Early arrivals cannot be guaranteed, are subject to availability, and are granted on a first-come, first-served basis.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
The maximum occupancy per room is four persons. Please contact the hotel for further information.
All guest rooms and public spaces are 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates the smoking policy.
Tax Exempt Policy
Please contact the Front Desk for tax-exemption restrictions by the City and County of San Diego.
Four Points by Sheraton San Diego Downtown
1617 1st Avenue.