Venue:Sheraton Grande Sukhumvit, A Luxury Collection, Hotel, Bangkok.
AIRPORT TRANSFER FROM & TO SUVARNABHUMI AIRPORT / DON MUANG AIRPORT
• Mercedes Benz E200 at THB 2,300 net one-way/ THB 4,200 net for round-trip (Maximum for 3 passengers)
• Mercedes Benz S350 (S Class) at THB 2,800 net one-way/ THB 5,200 net for round-trip (Maximum for 3 passengers)
• Mercedes Benz Van at THB 2,800 net one-way/ THB 5,200 net for round-trip (Maximum for 5 passengers)
Please contact our concierge team at +662 649 8430 or email@example.com
Early check in, late check out and any other requests are not guaranteed and will be subject to hotel availability.
Group rate available until June 14, 2018. Subject to availability.
We regret that checks are not accepted as method of payment. However, we are pleased to accept cashier's checks.
Check cashing service is available for travelers checks. Guest must present valid identification. Other conditions may apply.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
While we greatly appreciate our guests' four-legged companions, the hotel does not accept pets at this time.
Late Checkout Policy
We are pleased to accommodate late check-outs upon request. In the case of a late check-out before 6pm, an additional half day rate will apply. For check-outs after 6pm, a full-day rate will apply.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Extra Bedding Policy
One complimentary extra bed (without breakfast) is permitted in each room for children up to 12 years of age. Extra fees may apply for children 13 years of age and above and for adults.
We are pleased to accommodate requests for Smoking or Non-smoking guest rooms.
Please note that by Thai law, smoking is not permitted in restaurants, bars, meeting rooms or public areas of the hotel. There are designated smoking areas at The Sala, located poolside.
Early Arrival Policy
We are pleased to guarantee early arrival. To guarantee a room for early arrival before 3pm the next day, we request that guests provide one night's room charge. Please make your request as early as possible, to ensure availability.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your room charge (if not prepaid) plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Package Handling Policy
We are happy to accept packages for arriving guests with a secured
reservation—otherwise, packages cannot be accepted.
that for security purposes, contents must be checked and declared.
We request that all non-local residents present passports and immigration entry cards upon arrival, according to Thai immigration laws.
Early Departure Policy
We ask guests to confirm their departure date at check-in. At this time, guests may be able to change their departure date without penalty if their rate plan permits. Should guests wish to leave early after confirming their departure date, they may be charged an early departure fee equivalent to one night’s room rate. For pre-paid reservations, the terms and conditions stipulated on confirmations supersedes this early departure policy. Please contact the hotel if you have any questions.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room. Children below the age of 18 are welcome when accompanied by an adult.
Family Plan Policy
There is no extra charge for child twelve (12) years of age and under when sharing the same room and utilizing existing bedding. There is a maximum of two children allowed per room.
There is no charge for breakfast for children under four (4) years of age. Child breakfast charges apply for children four (4) to eleven (11) years of age. Normal breakfast charges apply for children twelve (12) years of age and above.
Gift Certificate Acceptance Policy
We are pleased to accept gift certificates and will do our best to accommodate guest's requested dates for redemption. However, requested dates will be subject to availability at time of booking, unless otherwise stated on the gift certificate.
It is our pleasure to extend the use of our pool exclusively to hotel guests and full, annual Fitness Club members. Visitors are not permitted in the pool area. Infants/toddlers with disposable diapers are not permitted to use the pool. Also, children ages 16 and under are not permitted to use the whirlpools or fitness/spa facilities.
We are pleased to accept cash or any major credit card, including the UnionPay Card and Alipay for payment on departure. Foreign currencies must be converted to the local Thai Baht (THB) currency.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok