Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
To pay by check, companies or individuals must pre-arrange direct billing with the hotel. Once established, a check must be sent within 30 days after the invoice is received. Please contact the hotel directly to make arrangements.
Gift Certificate Policy
Gift certificates must be presented at check-in. A valid credit card is still required for incidentals when staying with a gift certificate.
Early Arrival Policy
Early check-in is subject to availability upon arrival and cannot be guaranteed. Please contact the front desk as early as possible to make arrangements.
The hotel offers six fully accessible rooms. Please request an accessible room when making a reservation.
Connecting Room Policy
Connecting rooms are based on availability upon request and cannot be guaranteed.
Extra Bedding Policy
Extra bedding is available upon request for a fee and is based on availability.
Purchase Order Acceptance Policy
For companies requiring payment with a purchase order, please make arrangements with the front desk at the time that the reservation is made, or prior to the stay.
The hotel is 100% pet friendly for no additional fee.
Quiet time begins at 11pm. We ask that all guests respect that time as to not disturb anyone who may be trying to rest.
Alcohol may only be consumed in the guest rooms or the restaurant. Open liquor containers are not permitted in the halls or any of the public areas.
Age Requirement Policy
Guests must be 18 years of age or older with valid photo identification to reserve and check-in to a room.
ID Requirement Policy
Valid photo identification is required at check-in. All guests checking in with a Government, CAA or CPSA rate are required to have an agency issued card, or ID to prove that the rate is valid.
Late Checkout Policy
Late checkouts are subject to availability on the day of departure. Please contact the front desk as early as possible to make arrangements. No fee will be charged for checkouts done prior to 2pm.
Credit Card Policy
A valid credit card is required at check-in. The hotel will pre-authorize the card for the room plus tax for the length of stay along with an additional 200 CAD for incidentals. If there are no additional charges during the stay, then the full incidental amount will be released at checkout.
Family Plan Policy
Room rates include the accommodation of children (16 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
The hotel is 100% non-smoking in guest rooms and public areas. Any guests caught smoking will be charged a cleaning fee.
Four Points by Sheraton Moncton
40 Lady Ada Boulevard.
(1)(506) 852 9600