All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Service animals and pets up to 40 pounds are allowed. A fee of 25 USD per day applies for non-service animals. Guests must be present in the room for the room to be serviced by housekeeping. Animals must be with the guest at all times and never left unattended in the guestroom. Otherwise, penalties will be incurred.
Check Cashing Policy
The hotel does not offer check cashing services.
Early Departure Policy
An early departure fee of 50% of one night applies to guests checking out prior to their departure date that is confirmed at check-in. Please contact the hotel for further information.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Tax Exempt Policy
For tax exemption, guests must present proper documentation at check-in.
Credit/Debit Card Policy
A credit card/debit card guarantee is required for all room reservations. There is a $25.00 hold per day for incidentals plus room and tax. Debit card holds may take 7 to 10 business days to be released.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Sheraton Tampa Brandon Hotel
10221 Princess Palm Avenue.