Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Pets are not allowed
Upon check-in, international guests’ visa and passport details must be registered by our Guest Services Agent. Because this may require a few minutes of your time, we appreciate your patience and understanding.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Check Cashing Policy
Personal checks are not accepted. Travelers checks are accepted, with valid identification. Other conditions may apply.
The hotel does maintain a waitlist. Please contact the hotel directly to be placed on the waitlist. Guests should provide a phone number and will be called if a room becomes available.
Connecting Room Policy
Connecting rooms are available and are subject to availability at check-in.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Early Arrival Policy
Early arrival is subject to availability upon check-in and should be requested in advance if possible. Guests requiring a guaranteed early arrival must reserve a room for the previous night.
Late Checkout Policy
For guests departing after 12pm and before 6pm, the fee is 50% of one night's room rate plus taxes. For guests checking out after 6pm, the fee of one night's room rate plus taxes will apply.
Early Departure Policy
An early departure fee of one night's room rate plus taxes will apply to guests departing prior to their scheduled departure date.
The hotel accepts cash, credit cards, checks from local companies, Alipay, and bank transfers as forms of payment. International credit cards must be presented upon check-in. Local credit cards can only be authorized on-site. Please contact the hotel directly if you need a third-party credit card authorization form, or if you want to pay via check from a local company, Alipay, or a bank transfer. A bank transfer must be submitted at least three business days before arrival.
Extra Bedding Policy
For a fee, guests are allowed a maximum of one rollaway bed per room.
Smoking is permitted in designated areas throughout the hotel. The third floor is the dedicated smoking floor; all other floors are non-smoking.
Disability access is available throughout the hotel. Please contact the hotel to set up TDD equipment and for wheelchair rental or availability.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.