We are pleased to accommodate early arrivals based on availability at the time of check-in.
A valid credit card is required at check-in for payment of the room, tax and incidentals. Pre-paid credit cards and gift cards are not accepted at check in.
Age Requirement Policy
Must be 21 years of age or older to reserve and check into a room. Photo identification must also be presented at check-in.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel sales department at (1)(734) 713-0552. Gift certificates must be presented at check-in.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Parking is available for the duration of a guest’s hotel stay. Per local ordinance, extended parking is not available. A vehicle left beyond a guest’s stay will be towed at the owner’s expense.
Connecting Room Policy
Connecting rooms are available but are not guaranteed due to limited availability. Please request at time of reservation. Please also contact the hotel directly to submit a request for connecting rooms.
Check Acceptance Policy
No personal checks are accepted.
Refrigerators can be requested and are based on availability. A fee of 10 USD per stay will apply. Please contact the hotel directly for the request.
Late Checkout Policy
Standard check-out time is 12pm. We are pleased to offer late check-out for an additional fee. For late checkout between 2pm and 6pm, a charge of 50 USD. For checkouts after 6pm, an additional half day rate will apply.
Dogs up to 80 pounds are allowed. Dogs must be leashed at all times in public areas of the hotel.
Early Departure Policy
An early departure fee of one night's room and tax applies to guests checking out prior to their departure date.
Pool hours are 9am to 10pm every day. Children under the age of 18 must be accompanied by an adult while in the pool area. Adult swim time is from 9pm to 10pm Friday and Saturday evenings. At these times, guests must be 21 years or older to access the pool.
Tax Exempt Policy
Hotel only accepts tax exempt letters from the State of Michigan.
As a courtesy to all guests, quiet hours are from 10pm to 9am. During this time, please minimize any activity that could disturb other guests. Parties in guest rooms are not allowed at any time.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Sheraton Detroit Metro Airport
8000 Merriman Road.