All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Extra Bedding Policy
Rollaway beds are available, upon request, on a first come, first serve basis for an additional fee. Please contact the hotel directly to make arrangements.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Connecting Room Policy
Connecting/adjoining rooms are based on availability. Please contact the hotel directly to make these arrangements.
Early Departure Policy
An early departure fee of $50 + tax applies to guests checking out prior to their departure date. Guests will be asked to confirm their departure date upon check-in.
Please reserve suites directly through the hotel.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
The hotel has a zero tolerance policy for noise disturbances and strictly enforce our quiet hour of 11pm. Guests who fail to respect our facilities and policies may be evicted and could be charged at or after departure for costs associated with rectifying damages.
Check Acceptance Policy
Checks are not accepted.
Early Arrival Policy
Early check-in is based on availability.
Hotel does not offer a waitlist for rooms.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly.
Age Requirement Policy
No one under the age of 19 years may legally rent hotel accommodations in the province of Nova Scotia. Guests may be asked to provide proof of age at check-in.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Guests must present a credit card, or have arranged billing through a guaranteed third party, in order to check-in. Cash or debit payments will be accepted at check out only.
Alcoholic beverage service is restricted to those 19 years or older (with valid identification).
There is no lifeguard on duty. Children ages 12 and under must be supervised by an adult.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.
Small cats and dogs up to 40 pounds are allowed. Dogs over 40 pounds may be accepted at the discretion of the hotel, guests should contact the hotel directly to confirm. Guests must sign a waiver at check-in stating they are responsible for any damages that may occur. Pets are not to be left unsupervised in guest rooms at any time. Guests with pets will be assigned accommodations on guest room floors five or lower. Due to this reason, we cannot honor requests for rooms with harbor views.