Dogs up to 40 pounds are allowed. Guests must sign a waiver at check-in, and a deposit or cleaning fee may be required. The pet must be accompanied by an owner at all times, on a leash or in a crate, and may not be left in a room without an owner present. A guest’s credit card will be charged if repairs or excess cleaning is required after checkout.
Check Cashing Policy
Check cashing services are available to guests. There is a limit of $50 per day. There is a limit of $300 per day for Starwood Preferred Guests at or above the Gold Preferred level.
Age Requirement Policy
Guests must be 21 years or older with valid identification to reserve and check into a room.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Early Departure Policy
An early departure fee of 30 USD may be imposed on guests departing prior to their scheduled departure date. Please contact the hotel for further information.
All guests must maintain a noise level that does not disturb other guests. If a noise complaint is reported, security will issue a warning to the offending guests. If the noise or disturbance continues after one warning, guests will be asked to vacate the hotel at management’s discretion.
Alcoholic beverage service is restricted to those 21 years or older with valid government issued identification.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Credit Card Policy
A valid credit card is required upon check-in for all guests. Upon check-out, guests may choose to pay using cash or credit card.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
The property is a non-smoking hotel. Smoking is allowed in designated public areas only.
The Westin Southfield Detroit
1500 Town Center.