Connecting and adjoining rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Pets are not allowed.
Early Departure Policy
An early departure fee will apply to guests checking out prior to their departure date confirmed at check-in. Please contact the hotel for further information.
ADA compliant guest rooms are available. Please contact the hotel directly to make these arrangements.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
ID Requirement Policy
Valid photo identification and a credit card are required at check-in. Acceptable forms of photo identification include a drivers license, passport, and/or proof of age card. Please contact the hotel for further information.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Fees can range from 5 USD to 50 USD per day depending on size and weight. Please contact the hotel directly for the exact fee.
Purchase Order Acceptance Policy
Purchase orders are not accepted as a form of payment.
All guest rooms and public spaces are 100% non-smoking. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy. Smoking is allowed outside of the building in designated areas only. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Age Requirement Policy
Guests must be 21 years or older to reserve a room and check-in. Guests under the age of 21 must be accompanied by an adult.
Credit Card Policy
A valid credit card must be presented at check-in.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Sheraton Suites Galleria-Atlanta
2844 Cobb Parkway SE.