Connecting rooms are subject to availability. Please contact the hotel directly to make arrangements.
Check Acceptance Policy
We do not accept personal checks for payments towards room and other charges.
Early Arrival Policy
Early arrivals will be charged as per the following bands: arrivals before 6am will be charged full room rate for the previous night. Arrivals between 6am and 12 noon will be charged at 50% of the room rate.
ID Requirement Policy
For security purposes, valid government issued photo identification is required at check-in for all guests (including guests sharing the room). For all international travelers, a valid passport and visa are required.
Early Departure Policy
Early departure fees are applicable if guests depart the hotel prior to their confirmed departure date. To avoid any penalty, contact the hotel at least 24 hours prior to the confirmed date of departure for arrangements.
Family Plan Policy
Stay is complimentary for up to two children 12 and under in existing bedding, such as one king or two twin beds. Children over the age of 12 will be charged as adults.
Room rates that are inclusive of meals do not cover children under 12 years old. Instead, children under 12 years old would receive a 50% discount off the buffet meals at Seasonal Tastes.
Late Checkout Policy
Checkout time is noon. Late checkout is subject to availability on the day of departure. If permitted, late checkout incurs a charge of a half-day room rate between noon and 6pm, and a full-day room rate between 6pm and midnight.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Pets are not allowed.
Age Requirement Policy
Minimum age for individual hotel stay and registration is 18 years. Individuals under 18 years will have to be accompanied by an adult.
All public areas are within the hotel non-smoking. Smoking is permitted only in smoking rooms located on designated floors or desiganted outdoor area.
For the comfort of all guests, parties, private events, and loud gatherings are not allowed in the guestrooms or hallways.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Extra Bedding Policy
Charged at INR 2000 plus tax, per person/per bed. Only one rollaway bed can be added to the guest room.
The Westin Mumbai Garden City
(91)(22) 6147 0000