Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Up to two pets with up-to-date vaccinations are allowed per guest room. A pet policy agreement must be signed at check-in. A one time non-refundable fee of 50 USD plus tax will be charged. Pets cannot be left unattended in a guest room and will be removed if they cause a disturbance. If a pet is left unattended and a noise compliant is made, the owner will be called to return to the hotel immediately. If the owner fails to comply within 30 minutes or does not respond to the phone call, the pet will be removed from the room and additional fees may apply. Service animals are permitted.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.
Personal checks are not accepted.
Check cashing services are available to Starwood Preferred Guests only. There is a limit of $300 per day.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Four Points by Sheraton Asheville Downtown
22 Woodfin Street.