A limited number of connecting rooms are available and may not be guaranteed in advance. Most connecting room sets consist of a Traditional King Accessible Room and a Traditional 2 Queen Room. Special requests, such as view or high floor, might not be possible. Please contact the hotel directly to make these arrangements.
Checks are accepted for pre-payment of reservations, however, these must be received 15 days prior to the arrival of the guest. We do not accept checks at the hotel for payment upon departure.
The hotel does not offer check cashing services.
We are proud to offer a 100% non-smoking environment. A cleaning fee of 250 CAD will be applied to the account of any guest who smokes in a guest room.
Gift Certificate Policy
To reserve a room using a gift certificate, guests must contact in-house reservations directly at (1)(514) 380-3333 extension 3107.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Age Requirement Policy
By law, we require that each guest room be occupied by one adult at least 18 years of age.
A valid credit card is required at check-in for payment of the room, tax and incidental charges. To pay by cash, a deposit equal to the full room and tax amount will be collected, in addition to 150 CAD per night.
Third-party payment arrangements may be arranged by contacting the hotel's reservations department at least 72 hours prior to the guest arrival at firstname.lastname@example.org.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.
In an effort to create a restful environment for all guests, please be advised that parties of any kind are not permitted in any of our guest rooms or suites. A maximum of 6 guests are permitted in a suite at any one time; we ask that non-registered guests curtail their visits by 11pm.
We are compliant with the Americans with Disabilities Act (ADA) and provide our guests with wheelchair rental, handicap parking and a wheelchair-accessible courtesy shuttle.
Several accessible rooms are available within the hotel with roll-in showers for wheelchair accessibility, accessible sink in the washroom, wider door frames, lowered light switches and lowered closet bars.
These rooms are available with one king-size bed only.
Meeting Room Policy
A 17% gratuity will be added to the Food & Beverage invoice for all meetings.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification). Guests may not bring alcoholic beverages purchased off-site into the hotel. Please contact the hotel for further information.
Extra Bedding Policy
Fire and Safety regulations in Montreal do not allow an extra bed is to be placed in a two-bedded room. Rollaway beds may only be added in King bedrooms, for an additional fee.
One cat or one dog (weighing no more than 40 pounds/18 kilograms) is permitted at no additional charge. A waiver must be signed at check-in. A pet may not be left unattended in a guest room. The following services and amenities are available: