Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
The hotel is 100% smoke-free. This includes all public areas, function spaces, food and beverage outlets, and guest rooms. A 400 AUD cleaning fee will be charged to any guest who violates the smoking policy.
Credit Card Policy
The following credit card fees apply and will be charged at the time of transaction. Visa credit/debit: 1.1% MasterCard credit/debit: 0.8% American Express, Diners and JCB: 2.9%
All payments made with an Australian credit card must be confirmed via PIN number; signatures will not be accepted.
A credit card will be pre-authorised at check-in. If the room is prepaid, the pre-authorisation will be 100 AUD per night. If the reservation is not prepaid, the credit card will be authorised for the amount of the accommodation plus an additional 40% per night for incidentals.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of their confirmed length of stay. Please contact the hotel for further information.
Club Access Policy
Children under 12 years of age are welcome to join their parents in the Westin Executive Club Lounge during the day. However, children are not allowed in the club lounge during evening service which begins at 6pm.
Gift Certificate Policy
The hotel sells gift cards that can be customised for specific dollar amounts. Gift cards are valid for 12 months from the date of purchase. To purchase or redeem a gift certificate, please contact the hotel directly.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Pets are not allowed. Only service animals are allowed; however, prior arrangement are required. For assistance, please contact the hotel directly.
Extra Bedding Policy
Rollaway beds and cribs are subject to availability and cannot be guaranteed. Rollaway beds are available for a nightly fee in select rooms. Extra beds are not permitted in all of our rooms. Cribs are complimentary. For further information, please contact the hotel directly.
To ensure quiet stays for all guests, parties are not permitted in guest rooms or suites. A noise complaint will result in an eviction from the hotel without a refund of that night’s charge.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Early Arrival Policy
All requests for early check-in are subject to availability on the day of arrival. Check-in is not guaranteed prior to 3pm. In order to guarantee early check-in, the room must be reserved for the night before.
The maximum occupancy for a room with two double beds is four people using existing bedding. For rooms with a king bed, the maximum occupancy is 3 people (either two adults and one child, or one adult and two children). Rollaways are permitted in King bed rooms and additional costs apply.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Babysitting/Child Care Policy
Babysitting services can be recommended; however, the hotel is unable to make arrangements on behalf of guests.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation.
Late Checkout Policy
Standard checkout time is 11am. We are pleased to offer late checkout subject to availability on the date of departure for an additional fee.
Guests paying in cash are required to pay full accommodation rates plus a 300 AUD deposit per day for incidentals. The unused portion will be refunded at checkout.
The Westin Perth
480 Hay Street.
(61)(8) 6559 1888