Late checkout is based on availability. A late checkout fee of 75 USD applies.
Gift Certificate Policy
Guests must provide the original gift certificate and present it upon check-in. Additionally, the certificate must be signed by an authorized representative of the hotel. All reservations made using a gift certificate must be made on property. Please call (207) 517-8903 to place reservation.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Extra Bedding Policy
Complimentary extra bedding and pillows can be delivered upon request. However, rollaway beds incur an additional fee. Please contact the hotel for further information.
Early Arrival Policy
While we are unable to guarantee early check-in, we will do our best to accommodate requests based on availability.
Age Requirement Policy
Guests must be 21 years or older with photo identification to check-in and reserve a room.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Dogs are allowed. Cats are not permitted. The hotel must be notified prior to arrival if guests plan to bring a pet. Guests must sign a liability waiver at check-in for any damages by a pet to the guest room. Pets cannot be left unattended in the guest room.
Connecting Room Policy
The hotel is pleased to offer connecting rooms, subject to availability. Please contact the hotel prior to arrival to arrange accommodations.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Checks are not accepted.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Tax Exempt Policy
The hotel accepts tax-exempt certificates from the state of Maine and the federal government. A hotel form is available at check-in and also can be filled out in advance and forwarded to our accounting department. A valid government-issued ID must accompany the form.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Purchase Order Acceptance Policy
Purchase orders are accepted by companies that have been approved and have established credit with the hotel.
The Westin Portland Harborview
157 High Street.