Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.
Dogs up to 40 pounds are allowed. Guest must sign waiver. The hotel reserves the right to charge for additional cleaning or damage caused by the pet. If damage is found after checkout, credit card on record will be charged. Special conditions apply.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Early Departure Policy
An early departure fee of 75 CAD plus tax applies to guests checking out prior to their departure date confirmed at check-in. Please contact the hotel for further information.
Gift Certificate Policy
Our gift card program allows you the flexibility to purchase a gift in any denomination to use toward a great night's stay in one of our suites or a sumptuous meal in one of our restaurants. An ideal gift for special occasions, event prizes, stocking stuffers, and corporate gifts!
(Please note: hotel packages are not available on gift certificates.)
Call (1)(888) 784-8370 or email us at firstname.lastname@example.org for more information.
All guest rooms and public spaces are 100% non-smoking. A 250 CAD cleaning fee will be charged to any guest who violates the Smoking Policy
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.