Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Connecting Room Policy
Connecting Rooms are available upon request. Please contact the hotel directly for further information.
Extra Bedding Policy
Rollaway beds are available upon request. They are not allowed in rooms with 2 double beds.
All guestrooms, pool area and all interior spaces are 100% smoke-free. There are designated smoking areas outside the building.
Age Requirement Policy
Guests must be 18 years or older to check into the hotel. Anyone who is under the age of 18 must be accompanied by an individual 21 years or older.
Please note the following:
Dogs weighing less than 50 pounds are welcome in guest rooms and hotel suites.
Advance notification is required when a room reservation is made.
Payment of a non-refundable 150 USD cleaning fee is required for up to two pets. Please inquire about cleaning fee for long-term stays.
Pets must always be kept on a leash when outside the guestroom.
Guestrooms will be inspected after departure and subject to late charges for any damages caused by pet.
Pets are not allowed in any hotel food and beverage outlet or in the Club Lounge at any time without exception.
There is a designated litter area on the hotel grounds for the pet’s personal needs. Please see the doorman for assistance.
Please contact the hotel for any additional questions.
Tax Exempt Policy
With proper documentation, companies may be tax exempt. Please contact the hotel for more information.
The hotel does not offer a waitlist.
Early Departure Policy
Please be advised that a fee of one night's room rate plus taxes will apply to all early departures.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Early Arrival Policy
Check-in is 3pm. All early arrivals are subject to room availability and are not guaranteed.
All children under the age of 18 must be accompanied by an adult while in the pool area.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Late Checkout Policy
Late checkouts are available upon request and are subject to availability.
No personal or bank checks are accepted by the hotel. The hotel does not offer check cashing services.
The Whitley, a Luxury Collection Hotel, Atlanta Buckhead
3434 Peachtree Road, Northeast.